Policies

1. 5yrs Warranty on woodwork for any Manufacturing or Installation defects.

2. All accessories , hardware's and Appliances are covered as per respective Manufacturer's Warranty Policy.

3. All warrantied products will carry a warranty card from the Manufacturer. The warranty applies only to such specific parts and not to the whole assembled products.

4. Warranty is not applicable on any kind of civil work, glass/mirrors and paint/polish. Warranty on All Counter tops natural and artificial, specifically granite and engineered stone such as quartz stone etc. covers any cracks, staining and leakage during and immediately after installation works by Aantrik. No warranty for installation of taps and drain pipes for leakage after Handover.

5. Warranty provided herein shall be null and void, and Aantrik shall not be liable in any manner if:
a.) The Client has breached the Terms and Conditions in any manner including but not limited to failure on part ofthe Client to keep the products in good working condition, unforeseen conditions such as force majeure : fire,storm, earthquake, etc., misuse, normal wear & tear and /or negligence, and Client allowing repair or work on theproduct by a third party instead of the Aantrik maintenance team
b.) The products or furniture have been stored incorrectly, used inappropriately, abused, altered, misused, orcleaned with wrong methods of cleaning or cleaning products or materials.
c.) Unusual wear and tear, scratches, cuts or damages caused by impacts or accidents or by abnormal orunintended use of the product or furniture.There would be no warranty for normal wear and tear and for the scratches and marks that develop on glass surfaces / furniture due to usage
d.) If products have been placed in a humid environment or if the products have been used for non-domesticpurposes or outdoors.
e.) The dismantling and shifting is done by any person other than the our qualified and authorized representatives. The decision of Aantrik in relation to whether the damage is due to seepage/ dampness, misuse, normal wear & tear and/or negligence (as provided herein) shall be final and binding on the Client.

6. Warranty on Woodwork - Plywood- BWP Plywood, Blockboard,Commercial plywoodThis Warranty is a structural warranty that covers delamination, edge-band peeling, bubbles in lamination and borer-infection. It also covers any Bend more than 8mm, caused due to weather conditions and moisture level in the atmosphere. Exceptions : Damage to woodwork due to continuous seepage of water/dampness because of seepage of water from ceiling, flooring, walls and/or other site conditions is covered under warranty. Damage due to misuse and negligence by the Client and normal wear and tear will not be covered.

7. Any undulation on the which is less than 5mm on any laminated surface will not be covered under warranty

8. Please note that we will first attempt to repair the defective or damaged woodwork under the WoodworkWarranty. Only in the event that the Aantrik team (at its sole discretion) decides that the repair is not feasible thenit shall replace the defective or damaged woodwork under the Woodwork Warranty. The Client agrees that thedecision of Aantrik shall be final and binding.Further, please note that if the Client is required to purchase and install a more valuable material under theWoodwork Warranty, then the Client cannot claim/recover the additional value of the better material.We provide one free of cost service visit to the site within 6 months of the handover. Since by design the products have a lot of moving parts ,should there be any service or maintenance calls after the free service , they will be done on a chargeable basis of Rs. 750/- per visit.

9. Any bent which is 8mm or less, in plyboard or blockboard, will not be considered as a snag, and is not covers is not covered by the material manufacturer.